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Privacy Policy
Last updated: April 2026
Narrato ("we", "us", or "our") is a service of Pexara AI, LLC. This Privacy Policy explains how we collect, use, and protect your information when you use mynarrato.com.
Information We Collect
- Uploaded files — your manuscript (PDF, DOCX, or TXT) is uploaded to process your audiobook. Files are deleted from our servers within 7 days of your order.
- Email address — provided at checkout to deliver your download link.
- Payment information — handled entirely by Stripe. We never see or store your card details.
How We Use Your Information
- To process and deliver your audiobook
- To send your download link via email
- To respond to support requests
Data Retention
Uploaded manuscripts and generated audio files are automatically deleted 7 days after your order. Email addresses are retained only as long as necessary to fulfil your order.
Third-Party Services
- Stripe — payment processing (stripe.com/privacy)
- xAI — text-to-speech synthesis
- Anthropic — AI intonation processing
- Postmark — transactional email delivery
Contact
Questions? Email us at [email protected].