Privacy Policy

Last updated: April 2026

Narrato ("we", "us", or "our") is a service of Pexara AI, LLC. This Privacy Policy explains how we collect, use, and protect your information when you use mynarrato.com.

Information We Collect

• Uploaded files — your manuscript (PDF, DOCX, or TXT) is uploaded to process your audiobook. Files are deleted from our servers within 7 days of your order.
• Email address — provided at checkout to deliver your download link.
• Payment information — handled entirely by Stripe. We never see or store your card details.

How We Use Your Information

• To process and deliver your audiobook
• To send your download link via email
• To respond to support requests

Data Retention

Uploaded manuscripts and generated audio files are automatically deleted 7 days after your order. Email addresses are retained only as long as necessary to fulfil your order.

Third-Party Services

• Stripe — payment processing (stripe.com/privacy)
• xAI — text-to-speech synthesis
• Anthropic — AI intonation processing
• Postmark — transactional email delivery

Contact

Questions? Email us at [email protected].